TICKET SALES START will be announced via the Newsletter



By email

ticket@stuk.be

If you have trouble purchasing tickets online, please email ticket@stuk.be stating the date and time of the concert, and how many tickets (2 tickets maximum / activity) you would like. Your reservation is only valid once you have received a confirmation email from us with a request for payment by bank transfer. After we receive payment, your tickets will be automatically sent by email. Unpaid ticket reservations will be held for two weeks, after which they will be cancelled.

Online

festival2021.be

Tickets for all concerts and lectures must be bought in advance. Tickets will not be sold at the door. Please buy tickets online via festival2021.be. Tickets can be bought 24/7 using the ticket link accompanying every concert. Besides purchasing your ticket in advance, you must print out your ticket or download it to your mobile telephone. You will not be admitted without a ticket.

Ticket desk STUK onthaal

Naamsestraat 96, 3000 Leuven

Please see opening hours at stuk.be

Ticket telephone

+32(0)16 320 320

Please reserve tickets online, by email or in person at the ticket desk at the STUK reception desk. Telephone reservations can only be made for single tickets. Once the order has been noted, you will receive a confirmation email with the request to pay by bank transfer. > See opening times for Ticket desk STUK reception

Box office

There is no box office at the concert venue.


Discounts (percentages are rounded)

Individual tickets

The price listed with the concerts is the normal price.There are standard discounts on single tickets for:

  • –26: 10%
  • +65: 5%
  • KU/UZ Leuven staff and students (ticket or duo ticket): 25% on all Festival 20·21 concerts and lectures
  • KU Leuven Students with a Culture Card: 50% on all Festival 20·21 concerts and lectures: 50% 
  • Groups (min. 10): 25% (contact Ticket desk / STUK balie or martine@festival2021.be)

Subscriptions UP TO 30% DISCOUNT

Put together your own subscription. Choose at least 3 concerts from the Festival 20.21 list and enjoy a discount of up to 30%:

  • ABO+3 30% for 3 or more different concerts (not incl. free concerts or lectures)

Student Festival Pass UP TO 60% DISCOUNT

Students with a KU Leuven Culture Card can sign up for a Festival 20.21 or Transit Pass with a 60% discount
(contact martine@festival2021.be).

CONCERT PROTOCOL 2020

Contact tracing

You must provide contact information when purchasing tickets. One person per “bubble”/ group is enough.

Welcome in bubbles

You can attend the concerts in a “bubble” of 2 people maximum. You must arrive together, or you will be seated in separate bubbles until you leave the concert venu

Face masks required
Wearing a face masks is required during the entire concert or lecture, from your arrival to your departure.

Seating and moving around in the concert venue
You cannot choose your seat yourself when buying tickets. Once you enter the concert space, you’ll be shown to a seat by a festival staff member. These assigned seats are not negotiable. After the concert, please remain in your seat until a festival staff member gives you a sign that you can leave the concert space.

Arrive on time/ latecomers not admitted
The doors will open a half hour before the concert begins. Follow the indicated route and markings, and stay 1.5 meters from other visitors, either individuals or bubbles. Follow any instructions you receive from concert staff.

Using the toilet before or after the concert
Follow the marked routes and directions from festival staff. Once you have been shown to a seat in the concert space, you may not leave until after the concert. If you have an emergency during the concert you will be assisted by a festival staff member, but you will not be able to return to your seat.

No cloakroom

Wheelchairs
The concerts and lectures in the Holland College are not wheelchair accessible.

Ticket service

  • When you purchase tickets it is automatically assumed that you agree to the terms and condition of the ticket service.
  • Discounts cannot be combined.
  • Ticket prices include an administrative cost
  • Discount percentages are rounded, except for the UiTPAS.
  • ABO’s (subscriptions) must be ordered in 1 transaction.
  • No refunds or exchanges on tickets once purchase.
  • Please provide proof of any discount, as the discount rate may be checked at the door. If you are not entitled to the discount, then the difference must be paid immediately or you will not be admitted to the concert

Wheelchair users

Please contact the STUK reception to reserve your spot, preferably by email to Ticket desk/STUK reception by email to ticket@stuk.be.
The concerts and lectures in the Holland College are not wheelchair accessible (there is no elevator).